<p>Hengdian town a logistics business, in transit on the way two mahogany furniture lost. March 20, Dongyang City, the transport staff to send staff to negotiate with the consignor to reach a consensus, by the logistics enterprises to pay furniture business 8,000 yuan. Things have to start from December 15,small patio table anti-corrosion 2016. On the same day, the complainant Feng Xia from Henan Province, Huaxian made a special trip to the town of Dongyang City, the purchase of mahogany furniture. After careful selection, she fancy Hanwen mahogany furniture factory a set of 18 mahogany furniture, and ultimately to 73,000 yuan price of the transaction. For the smooth delivery of this set of furniture to the county, Feng Xia and furniture factory marketing staff Ms. Ma agreed by the manufacturer responsible for shipping to the consignment of consignment, more than 2,000 yuan of consignment to the payment of goods, that is paid by Feng Xia paid. In order to prevent the distribution of furniture surface wear, the factory on December 18 will be packaged 18 pieces of furniture shipped to Hengdian a logistics business consignment.</p>
<p>December 27, 2016, a county logistics enterprises to inform Feng Xia to pick up. Feng Xia found in the inventory of two pieces of goods, one is 2.2 meters long TV rejection, the other is two chairs (two purchase price + shipping about 10,000 yuan). In order to timely mention of these two goods,small folding table with wheels in a month's time, Feng Xia to the local logistics enterprises to play more than 30 phone calls, the reply is not the arrival. So, she called the factory marketing staff Ms. Ma's phone, asked to investigate the logistics of the missing links. In order to facilitate the two sides to contact, they both added a WeChat friends.</p>
<p>The customer's two goods missing, marketing staff Ms. Ma has repeatedly with the logistics business negotiations require investigation or compensation, but always fruitless. In order to safeguard the interests of customers, March 13, 2017, Han Wen mahogany furniture factory to Dongyang City, 8890 convenience service platform complaints, requiring the logistics enterprises to compensate the loss of 10,000 yuan. Dongyang City Transportation Bureau to send staff to actively coordinate the work, in the morning of March 20 to convene both sides of the consignment,outdoor loungers sale consultation furniture payment matters. Agreed by the logistics enterprises to pay 8,000 yuan, Han Wen Hong Mu Furniture Factory will re-create these two pieces of furniture consignment to Feng Xia, is expected at the end of this month can reach the county. At this point, the case draw a satisfactory conclusion.</p>